Your Guide to Shipping, Returns & More

Don't See An Answer to Your Question? Message Us Below

Frequently Asked Questions

Most of our products, including BruTrek® tumblers, French Presses and Airscape® Coffee Canisters, are 18/8 restaurant-grade stainless steel. This is a highly durable, food-safe, thermal material. The patented BruStop® system in our BruTrek® French Press line is constructed of high-quality BPA-Free Grade 5 plastic (or polypropylene – PP) and a fine, high-quality stainless-steel mesh screen. The color coat is either a scratch-resistant baked enamel finish or scratch-resistant acrylic. (depending on the product, and Planetary Design brand) The Kilo Airscape® Coffee Canister is made with high-quality galvanized steel and coated with a food-safe matte-painted finish.

The Airscape® Lite body is constructed of a durable, BPA-Free, dishwasher-safe co-polyester. The inner lids of all Airscape® products are made of BPA-Free PP plastic and the outer lids of UV-resistant acrylic. The Airscape®, Cannascape® Glass bodies and Ethoz® product line are made with durable, borosilicate glass.

While all of our Planetary Design products are designed and distributed here in Montana, United States of America, they are manufactured abroad. This decision is due to U.S. manufacturers not having the machinery and capacity to produce the quality stainless steel products we expect at Planetary Design. Nonetheless, we have very close relationships with our manufacturing partners and frequent contact with them. Independent audits and inspections are conducted routinely, ensuring safe and fair working conditions and high-quality products. Besides the numerous jobs we have created in our local economy, we often have additional quality checks and re-packaging performed by a non-profit in our community dedicated to providing employment opportunities to individuals with disabilities. In a nutshell, we feel that we take every measure to provide quality products made ethically while remaining loyal to our local and national economy and the environment.

All Stainless Steel products carry a 5-year warranty and a 2-year warranty on the parts included in stainless steel products (lids, plunger assemblies, press screens). All non-stainless steel products (Airscape®, Airscape® Glass, Ethoz® & Airscape® Bucket Lid) carry a 2-year warranty.

Planetary Design offers a full range of custom imprinting options:

  • Multi-color imprinting 48 unit minimum
  • Single-color imprinting 48 unit minimum
  • Engraving, 24 unit minimum
  • Apparel screen printing, 24 unit minimum

Talk to your regional sales manager to get a quote. After approval, standard turnaround time is 10-15 business days, + shipping. 

Wholesale prices are based on keystone, which is 1/2 of retail prices MSRP. We offer a MAP pricing policy. For more information, contact your regional sales manager.

Lost lid? Accidentally ran it over or dropped it off a cliff? No problem! You can purchase parts for your products in the PARTS section of their product category. If you can’t get what you need, fill out the general inquiries form, and we’ll help you determine the best course of action.

The ABL is compatible with most 3-gallon to 7-gallon buckets. The most common bucket size is a 5-gallon bucket. It is not compatible with a 1-gallon bucket. The ABL has a diameter of 11.75” and is 3” tall, including the handle. As the bucket insert moves toward the bottom of the bucket, the seal may begin to crimp; this may be an excellent opportunity to transfer to a Kilo Airspace.

Contact Us | FAQs

Thank you for your interest in Planetary Design! We would love to talk to you.

If this is a general company or product inquiry, please fill out the form below and we’ll get back to you within 2-3 business days.

If you are interested in becoming a wholesale customer, please fill out the form on our Wholesale Inquiries page. We also welcome international inquiries through our Wholesale page!