See if your Order Qualifies for Free Shipping Details

Free Standard Shipping to Continental US on orders over $40

Free Standard Shipping

Valid for online purchases shipped to the lower 48 states totaling at least $40 after all coupons, discounts, and/or promotions have been applied and before taxes. Additional charges may apply if you choose a different shipping option. Orders must be shipped to a single address. Offer not valid for wholesale accounts.

Flat-Rate Shipping for US Military

We offer free flat rate shipping for orders over $40 to US Military addresses, after discounts and before taxes. Orders under $40 qualify for standard USPS flat rate shipping.Ensure you are using your Armed Forces address, selecting the United States as the country to receive free shipping.

Country ‘United States’
State ‘AA/AE/AP’

International Shipping Information

If you are shipping to a country outside the United States, please note that shipping costs do not include customs duties, taxes or fees which may be imposed by your country. International orders do not qualify for free shipping, all orders will be shipped at a flat rate cost.

Warranty & Returns

If you are not 100% satisfied with your purchase from PlanetaryDesign.com, you can return the item or items that you purchased for a full refund within 30 days of your purchase date.

Warranty details:

5 Year Limited Warranty on Stainless Steel vessels
2 Year Limited Warranty on Parts and non-Stainless Steel Products

Visit our warranty & returns page for more info.

For any concerns or questions about your product, including potential warranty claims, please complete the form on our Contact Us page or give us a call at 1-406-728-7008 and press 1 for Customer Service.

Planetary Design (and associated brands including but not limited to Airscape®, BruTrek™ and ethoz™) is committed to providing a positive shopping experience for all customers and to facilitate the accessibility and usability of our websites and mobile sites (planetarydesign.com, brutrek.com, ethoz.us). Planetary Design strives to comply with all applicable standards, including the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 up to Level AA (WCAG 2.0 AA). Planetary Design is proud of our efforts to ensure that our website and mobile site are accessible for everyone.

Contact

We want to hear from you! If you experience any difficulty in accessing any part of our website or mobile site, please call our customer support team at 406-728-7008 or use our Contact Us form and we will get back to you as soon as possible. If you prefer, we will work with you to provide assistance through an alternate communication method that is accessible for you consistent with applicable law.